FAQs

🐶 Frequently Asked Questions – Dog Overnight Boarding

Q: WHEN ARE YOU OPENING??
A: our goal is to be open by September 1, as we have lots of little doggies waiting! Please email us and will add you to our notification list and we look forward to seeing you soon!

Q: What makes your dog boarding different from a traditional kennel?
A: At Haute Dog Hotel, we provide spacious, glass-front suites instead of cages or runs. Dog roam free all day! Our facility is designed for comfort, with climate-controlled rooms, TV’s, couches, calming music, and plenty of natural light. We focus on low-stress care, enrichment, and personalized attention—not just containment. Between our indoor area and our outside area, we have almost 4000 ft.² of space!

Q: What is included in an overnight stay?
A: Each overnight stay includes a private suite, daily housekeeping, regular potty breaks, supervised play sessions, and cuddle time with our trained staff. We also provide raised bedding, fresh water, and feeding according to your dog’s routine.

Q: Do the dogs get to play during the day?
A: OF course - all day! We believe play is essential. Dogs enjoy structured indoor and outdoor playgroups tailored to size and temperament. Our inside central playground is a 2000 sq ft roam-free large area and features soft rubber flooring, and stimulating toys for safe, all-day fun. Our outdoor large 2400 sq ft play ground features secure fencing and a beautiful natural setting!

Q: Is someone with the dogs overnight?
A: Absolutely. Our staff is onsite 24/7 to monitor all dogs and ensure their safety and comfort through the night. Plus, our facility is equipped with 15+ cameras and advanced detection systems for total peace of mind.

Q: I have multiple dogs can they stay together and is there a discount??
A: Doggie siblings are welcome to lodge together in our large accommodations. Yes, we will give a discount for dogs that share a suite. Give us a call!

Q: What should I bring for my dog’s stay?
A: You should bring your dog’s regular food, favorite toy, or blanket to make them feel more at home. We provide bedding, bowls, and filtered water. Please make sure all personal items are labeled.

Q: My dog is elderly and requires medication several times a day. Do you charge extra for dispensing meds?
A: absolutely not! We maintain a detailed medication chart specific to each guest, and our staff signs off on each and every time a medication is given.

Q: What if my dog requires emergency care?
A: We retain access to a veterinarian who is on call with us Dr. Ronald Celella, Davis Companion Animal Hospital. We will make every effort to contact you and your dogs primary veterinarian first, we will respond immediately If critical care is required. (This is also something we discussed fully upon booking a reservation)

Q: Do you have grooming services?
A: We are setting up a grooming area, which will be open shortly, BUT unlike many place, your pup will not be in a crate which leads to that doggy smell! - so he/she will not need a bath just to come home! - but stay tuned for more on grooming!

Q: What is pricing for your services?
A: We are currently working on pricing and it will be competitive with facilities of this level. We are investing a great deal to make the most beautiful, secure, and fun environment for your pup where they can roam all day and NOT be in crates! OMG. Approximate pricing at this point is $35 for daycare and $75 for overnight. There will be specific drop off times and pick up times and all this information will be finalized over the coming 30 days including registration information, etc. Please register and we will keep you in the loop in real time! We believe these rates will be sufficient to allow us to service you and your pup to highest standards, but will reassess as we work through everything over the coming months!

• Our Overnight charge runs from 8AM to 4PM the following Day. We request that owners please pick up their pets promptly at checkout time or additional fees may be incurred. ($75)

• Day-Care is available from 8 AM to 4 PM. ($35)